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Submission details

63 +65/-2 votes

BUGGY LIBRARIES: Often Windows Explorer doesn't refresh the file listing after file operations

Submitted by broccauley on August 18, 2009 to Bug, Usability

When viewing folder locations within libraries, Windows Explorer often does not refresh the file listing after a file delete/rename/edit/move etc. operation. This happens intermittently.

Fix the bugs with the new Libraries feature so that the contents refresh properly after file operations (like Windows XP and every other Windows version could do!!).

High

High

Not fixed

Discussion (57 comments)

tbizzy wrote on February 4, 2010, 10:20pm

I am having this problem as well.

A rename, copy or move does not refresh the explorer window

I have Windows 7 Professional 64 bit retail edition.

xombie wrote on February 5, 2010, 8:50am

I think I might have a solution for this. Open regedit, and go to:

HKEY_CLASSES_ROOT\CLSID\{BDEADE7F-C265-11D0-BCED-00A0C90AB50F}\Instance\

And change DontRefresh to 0.

Looks like some debugging code made into the rtm.

Piculin wrote on February 5, 2010, 10:50am

Xombie, I don't have that entry, and searching for "DontRefresh" doesn't bring any results...

xombie wrote on February 5, 2010, 7:26pm

Ah, I wonder what that is...

What if you tried making it and set it to 0?

srpike wrote on February 5, 2010, 7:46pm

That classid belongs to IE and goes to one of the toolbars for web docs, I forget which one at the moment. Its unfortunately not related, but good searching.

Steve

daviswe wrote on February 13, 2010, 10:18pm

I solved this with an easy little fix...

Go to Tools/Folder Options/ General Tab, and at the bottom, in the 'Navigation Pane', make sure 'Show all folders' and 'Automatically expand to current folder' are checked.

With these settings, I can 'fix' and 'unfix' the file refresh problem at will. Repeatably.

I'm sure MS needs a fix for this, but in the meantime, this should do the trick,

Ed

daviswe wrote on February 13, 2010, 10:19pm

I solved this with an easy little fix...

Go to Tools/Folder Options/ General Tab, and at the bottom, in the 'Navigation Pane', make sure 'Show all folders' and 'Automatically expand to current folder' are checked.

With these settings, I can 'fix' and 'unfix' the file refresh problem at will. Repeatably.

I'm sure MS needs a fix for this, but in the meantime, this should do the trick,

Ed

xombie wrote on February 13, 2010, 10:27pm

srpike: You're right, I checked back after uninstalling Office 2007 and it was gone.

Can someone who's still suffering from this problem try daviswe's solution and confirm it? It doesn't seem to happen to me anymore.

srpike wrote on February 14, 2010, 1:11pm

So far so good... daviswe - nice find, I set those flags and have tried many things that routinely used to make me have to hit the F5 refresh button, and at present they seem to have disappeared. I'll give this some time, but I'm optimistic for certain.

Steve

daviswe wrote on February 14, 2010, 8:46pm

Every new OS, every new version, etc, there are little 'turds' like this! Glad I stumbled on it. I remember making a change to those as I was looking around at the new Win 7 I got with the new computer, and I've confirmed a dozen times or more that the behavior comes and goes with that checkbox...

I still think it's a bug, but easy to live with till MS gets off the can on this one.

Ed

brentmsdn wrote on February 15, 2010, 5:28am

Solution by daviswe did not work for me. I already had those two options enabled. No effect. The copy/paste of a file still doesn't show without refresh.

brentmsdn wrote on February 15, 2010, 5:32am

Just to add a bit of info on me, I've had the retail version since November? I had never seen this copy/refresh problem until about 1 or 2 weeks ago. Is it possible this was delivered as part of an automatic update?

daviswe wrote on February 16, 2010, 6:17pm

UNSET them to get the proper behavior, Brentmsdn...

jpbales wrote on March 12, 2010, 9:58pm

daviswe,
it didn't work for me either and the option you are talking about was not selected to start with. Any combination of selection of those two options doesn't seem to make a difference. I've been testing it by creating a new file (a bitmap image) then deleting it. It doesn't go away after I delete it unless I press refresh.

Zingapuro wrote on March 14, 2010, 11:17am

daviswe,
Doesn't work for me either. Someone mentioned Office 2007 - might have something to do with that.
It doesn't happen all that often but when it does it's frustrating, I don't get it.
Never happened in any previous Windows version.
No bugfix yet?!

Tibol wrote on March 27, 2010, 8:54am

Daviswe, sorry, but doesn't work for me neither, But solution from "Xombie" work perfectlly. Just go to regedit search for ( HKEY_CLASSES_ROOT\CLSID\{BDEADE7F-C265-11D0-BCED-00A0C90AB50F}\Instance\ ) and right click "DontRefresh" and modify it to 0. =) Bye the way... Thanks a lot Xombie to help us solving this annoying problem.

Comment edited on March 27, 2010, 9:55am

Comment edited on March 27, 2010, 9:56am

MikeW wrote on March 27, 2010, 9:24am

If deleting that Office key works for you, you may find it only has a limited effect.

For most - especially for those who don't have Office or that key ;-) - it has no effect at all.

xombie wrote on March 27, 2010, 12:52pm

Yep, I later realized it's from Office 2007. I'm using the 2010 beta now and it's not there, but the refresh problem is.

ajwilcox wrote on March 29, 2010, 3:53pm

Neither suggestion works for me.

The registry entry is not present
State of Show all folders' and 'Automatically expand to current folder' are checked.

brentmsdn wrote on March 30, 2010, 6:16am

I'm not seeing the behavior anymore, it probably stopped about 3/1/10 timeframe.

xombie wrote on March 30, 2010, 6:28am

I'm haven't seen it the few times I use Libraries recently, otherwise I just use the direct shortcuts I made for Documents and Pictures in Favourites.

asettari wrote on April 20, 2010, 12:00am

I tried the above suggestion via the Folder options and it does not work. I am on Win 7 64 Pro. This is very inconvenient and can lead to errors ...

MikeW wrote on April 20, 2010, 2:04am

I had the Show/Expand All folders item on before I even realised the refresh problem existed.

The most promising workarounds seem to be network-related, such as turning off Homegroups or disabling support for Microsoft network clients. Of course these may be more troublesome than the cure.

xombie wrote on April 20, 2010, 3:48am

From what I've read on the Answers threads, it's an indexing problem i.e. it takes time for the index to be refreshed and for some reason explorer doesn't show those changes....or something like that. I've disabled indexing everywhere except the start menu and I haven't seen the problem since.

MikeW wrote on April 20, 2010, 4:56am

I've not seen anything about indexing, but if non-indexed folders are affected (as I see) then it's not a likely solution. Explorer doesn't need to reference the index to show results.

xombie wrote on April 22, 2010, 9:57am

Ah, nevermind, just happened again. But still only happens in Libraries.

MikeW wrote on April 22, 2010, 10:25am

Since Libraries are most commonly shared on Homegroups, I'm leaning towards it being a network issue...

xombie wrote on April 22, 2010, 10:40am

It's possible, I guess. I've set my network to Public and disabled all sharing for what it matters.

Someone from MS on the thread on TechNet did submit this as a bug to the team:
http://social.technet.microsoft.com/Forums/en-U...f42-b1df-3c2394417b6e/

Maybe we'll see a fix in SP1, but I don't have high hopes, for some reason :p

Nucleo wrote on May 28, 2010, 10:49pm

Hi guys,

has anybody tried this solution?:

"Lisa - Microsoft Support Engineer
The following update may provide a solution for some experiencing issues with windows explorer ceasing to respond when a file or directory is created or renamed: KB 980408 "

I can't check it right now - post your experiences please.

Original post is here (May 26):
http://social.answers.microsoft.com/Forums/en-U...4951-b3b9-b6c1ce3d1ebf

Comment edited on May 29, 2010, 12:52am

Comment edited on May 29, 2010, 12:54am

Zingapuro wrote on May 30, 2010, 11:09am

Hey Nucleo,
I tried it. It points to following link:
http://support.microsoft.com/kb/980408
which is The April 2010 stability and reliability update for Windows 7 and Windows Server 2008 R2.
Looks like MS finally released an official bugfix, looks pretty promising. So far so good - (although another issue seems to have popped up with the "Recent Places" shortcut not working properly, no idea if it's related! Too early to tell...)
Anyways - I reckon this is as good as it gets, been waiting months for this to get fixed!
Good luck!

xombie wrote on May 30, 2010, 11:42am

I have that update installed and it has made no difference.

Still only happens in Libraries for me.

ElisabethJacques wrote on September 8, 2010, 5:36pm

Setting the DontRefresh to 0 in
HKEY_CLASSES_ROOT\CLSID\{BDEADE7F-C265-11D0-BCED-00A0C90AB50F}\Instance\

worked for me several times. Automatic updates undid the fix; I refixed it. However the problem has now returned and my standard fix won't work anymore; DontRefresh is already equal to 0. It just doesn't refresh.

This is a very annoying problem and has caused several files I though I still had to be deleted.

Any suggestions?

broccauley wrote on September 8, 2010, 9:45pm

There isn't a fix. It's A BUG.

ldesiano wrote on September 12, 2010, 5:48pm

This problem just started for me out of the blue. The DontRefresh "fix" did not fix.
Currently running Home Premium ver 6.1. This is very annoying.

MikeW wrote on September 12, 2010, 6:17pm

Since the DontRefresh key is not even a Windows key it's completely irrelevant. It's just people grabbing at straws.

xombie wrote on September 12, 2010, 6:21pm

DontRefresh is an Office 2007 key, no wonder it makes no difference.

For a lot of people it only happens in Libraries. I've added direct shortcuts (C:\Users\%username\Documents instead of Libraries\Documents) and I haven't had this problem since.

I've also disabled indexing everywhere except the start menu since I don't search that often. That might also have something to do with it.

sharif wrote on September 13, 2010, 2:58pm

I beleive this must be an Office issue. I had the problem with Vista, but did not have it on a new computer with W7 - until I loaded Office 2010. Very irritating. I did a folder reset (Folder Options - View - Reset Folders)

sharif wrote on September 13, 2010, 2:58pm

this seems to have worked for now anyway.

broccauley wrote on September 13, 2010, 7:09pm

GUYS - WILL YOU ALL JUST GIVE UP! THERE IS NO FIX TO THIS ISSUE. IT IS A TEMPERAMENTAL BUG - END OF. THE ONLY SOLUTION IS FOR MICROSOFT TO FIX IT!

xombie wrote on September 13, 2010, 9:12pm

@broccauley

I really haven't seen it since I stopped using libraries. It has worked for me on 3 installations on two very different computers.

Zingapuro wrote on September 14, 2010, 7:56am

Unfortunately seems like the "fix" released on May 30 didn't do much. I can't believe a minor problem like this would take Microsoft so long to identify and fix.

In the meantime, xombie, could you explain in a bit more detail how you "add direct shortcuts"? Where are they? Do you just never use the Libraries folder anymore?

What I'll do is open up the Library folder, then double click in the address bar and press Enter - that switches it from a "Library" to a direct shortcut.

But I think I occasionally see the problem anyways - though certainly not as commonly as before.

xombie wrote on September 14, 2010, 8:13am

@Zingapuro

If you navigate to your user folder (typically C:\Users\%username%), you'll find My Documents, Pictures, Music, and Videos.

I just dragged these three into the Favourites section in the left pane to make shortcuts, and minimized Libraries so I don't accidentally click on them.

Pic: http://i.imgur.com/qtZBg.png

Zingapuro wrote on September 14, 2010, 8:20am

@xombie:
Great, everything's clear, thanks! I'll try that out.

@broccauley:
I think the point of these forums is precisely not to give up and to try and share ideas in a constructive way.

MikeW wrote on September 14, 2010, 8:25am

Sadly all of the "fixes" I've seen for library issues involve not using the libraries. Which is like fixing a broken leg by cutting it off.

The April/May patch never looked like a real contender as the problem list doesn't include a description of this issue.

xombie wrote on September 14, 2010, 8:31am



Comment edited on March 2, 2012, 1:01pm

broccauley wrote on September 14, 2010, 10:43am

@xombie - yes I know, this is an intermittant bug that is related to Libraries. It was well established that it only happened with Libraries a long time ago (maybe not evident here though after Long (admin of this site) accidentally deleted all the older comments). I'll update the title to make this clearer.

@Zingapuro - yes we are supposed to share ideas on potential new features or highlight quirks or problems. Sorry if I came across as harsh, but I just don't want people to be wasting their time by trying to do the impossible and fix BUGGY code. The only thing that will really make it better is for MICROSOFT TO CHANGE THE GODDAMN BUGGY CODE!!! (great "fixing a broken leg by cutting it off" analogy from MikeW! :) ).

By the way, I've also discovered some similar Library-related quirks (relating to creating a Library that is partially on a removable drive) that I want to share on here for discussion. However, since Long has took it in his wisdom to essentially close down this site without good reason I can't post them as a submission of their own where they belong. LONG ZHENG - RE-OPEN THE WINDOWS 7 TASKFORCE!!!! (I've even volunteered to offer help with the upkeep, and I'm sure many other community members would too.)

Anyway, I think I'll try and update this submission to also discuss some other Library quirks that I've found...

broccauley wrote on September 14, 2010, 10:51am

Changed title from [Often Windows Explorer doesn't refresh the file listing after file operations] to [BUGGY LIBRARIES: Often Windows Explorer doesn't refresh the file listing after file operations].
Changed problem description.
Changed solution description.

xpclient wrote on September 24, 2010, 6:47am

Don't see this tweak in any MS document on MSKB or MSDN/Technet. The CLSID appears to be the one for IE's Discuss Explorer toolbar pane.

daviswe wrote on September 24, 2010, 12:04pm

Can anyone tell me how to UNSUBSCRIBE from updates here? I have searched all available menus, pages, etc. There seems to be NO way to unsubscribe from email updates!

nyp wrote on September 24, 2010, 12:08pm

@daviswe - on the promote/demote box next to the submission, click on Unsubscribe

yjsfox wrote on January 3, 2011, 1:24am

Hello, there. I have just came across this board finding any fix to this issue. I have Win7 Pro (64-bit) with Office 2007. All the above fixes have been tried and nothing worked for me... Is this really a Windows bug confirmed by MS ?? I can not imagine it would take so long to fix it if they confirmed it a bug... I doubt MS did not even recognize this BIG problem...

MikeW wrote on January 3, 2011, 7:27am

The problem does still exist.

yjsfox wrote on January 3, 2011, 10:04am

Surprisingly, this probme just went away today without any cause. I have done nothing and it just disapear after I reboot my computer.

But who knows what will happen the other day ?
Local Microsoft people called me after I left a support request today but when nthey found my WWin7 is an OEM from TOSHIBA (R700 NB), they asked me to contact TOSHIBA First.. :-(

chakotay2 wrote on January 3, 2011, 1:31pm

Mine are HP machines... Just FYI.

MikeW wrote on January 3, 2011, 2:48pm

@yjsfox: Other people have reported the issue going away. And then they report it returning....

Microsoft Support has responded (not usefully) to the many threads on their support forums, so it's not like it isn't a known issue. The OEM is irrelevant as it's been reported on HP, Toshiba, Dell, Acer, just to name a few.

If you talk to MS Support, referring them to the forum threads should be one of the first things you do.

m_b wrote on January 28, 2011, 9:47pm

Same problem for me. Very annoying. Wasted more than an hour today discovering nobody has a solution. Brand new HP with W7 64 bit.

yjsfox wrote on January 29, 2011, 1:48am

Yes, the problem comes back occasionally. Usually I encounter this problem when my NB has not been reboot for quite a time. The only "solution" is to reboot my NB.. But It will come back some time, unexpected.. (Win7 Pro 64-bit, TOSHIBA R700)

wph101larrya wrote on February 17, 2011, 2:55pm

@daviswe Fix works for me.
Go to Tools/Folder Options/ General Tab, and at the bottom, in the 'Navigation Pane', make sure 'Show all folders' and 'Automatically expand to current folder' are checked.
------------------
My situtation: Laptop Win 7 Explorer not showing new files on machines on network shared folders. In the Explorer Libraries, Homegroup, and Network lists the new files are not shown intermitently (sometimes they are sometimes not.) Using the configuration suggested by daviswe (above) worked for me.
Larry A

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